Appointment only

You can make appointments by telephone or by calling in at the surgery. Whenever possible, we will give you an appointment with your own doctor. Appointments are 10 minutes long. Urgent appointments can be made by telephone or in person and will be provided on the same day. If you have several things to discuss with your doctor you may need to book a double appointment.

Please arrive in ample time for your appointment. If you arrive more than 5 minutes late you may well be asked to re-book your appointment, which may be inconvenient for you.

Nurse appointments

When booking an appointment with the nurses please ensure that you are specific in your requirements. Certain procedures are performed by certain nurses and failure to do this could lead to a wasted appointment and the need to re-book.

The practice provides extended hours on Mondays from 07:30 to 08:00 and 18:30 - 20:00

Enquiries number - 01392 201 790

This number is open Monday - Friday 8.30am - 6.00pm, except for Wednesdays when the Practice is closed from 1.00pm - 2.00pm.

The administrators will pass on messages to the doctor, to arrange for the doctor to telephone you after surgery or at a convenient time.

Consent to examination or treatment

Generally a patient is considered to be providing their consent by attending an appointment and following the treatment advised by the clinician, proffering their arm for an inoculation or otherwise enabling a clinician to examine them. This is known as 'implied consent'. If at any time you change your mind about an agreed course of treatment you should discuss this with your doctor.

The practice protocol is based on the Department of Health's Model Policy for Consent to Examination or Treatment and the clinicians follow this protocol for those situations and circumstances where 'implied consent' is inappropriate.

Golden rules for appointments

If you decide that your appointment is no longer needed, please ring up and cancel so that someone else can have the appointment instead. You can easily do this at any time by ringing our automated appointments service on 01392 201 791.

Does more than one family member need to see the doctor? If so, please make a separate appointment for each person.

If you have several different problems to discuss, please make a longer appointment or separate appointments. Your doctor has only 10 minutes for each routine consultation.

St Leonard's Practice

The Surgery
Athelstan Road
Exeter EX1 1SB

Surgery opening hours
Monday to Friday 08:15 - 18:00
Closed Wed 13:00 - 14:00

Appointment Line: 01392 201 791
General Enquiries: 01392 201 790

Surgery telephone hours
Monday to Friday 08:30 - 13:00 & 14:00 - 18:00

All calls to and from St Leonard's Practice are recorded. Recordings will only be accessed as required for quality and training purposes and may be used in complaint resolution.

The St Leonard's Practice provides GP and family doctor services to patients in Exeter, Wonford, Heavitree, St Leonard's, Whipton, Stoke Hill and Pennsylvania.